If you have decided to close your Yelp business account, this article will guide you through the process step by step. Whether you’re no longer operating your business or simply want to explore other options, cancelling your Yelp account is a straightforward procedure. Follow the instructions below to ensure a smooth and hassle-free cancellation.
Step 1: Log in to Your Yelp Account
To begin the cancellation process, access the Yelp website and log in to your business account using your username and password. Make sure you have administrative access to the account, as only administrators can cancel the account.
Once logged in, locate the “Account” tab on the top right corner of the page and click on it. From the dropdown menu, select “Account Settings” to proceed to the next step.
Step 3: Choose “Manage Your Business Account”
In the account settings page, find the section labeled “Your Account” and click on the “Manage Your Business Account” link. This will take you to the business account management page.
Step 4: Click on “Close Account”
On the business account management page, scroll down until you see the “Close Account” section. Click on the “Close Account” link to initiate the cancellation process.
Step 5: Provide a Reason for Cancellation
Yelp will ask you to provide a reason for closing your account. Choose the most appropriate reason from the available options or provide a brief explanation in the text box provided.
Step 6: Confirm Cancellation
After selecting your reason, Yelp will display a confirmation message detailing the implications of closing your account. Read through the information carefully and ensure you understand the consequences before proceeding.
Step 7: Submit Your Cancellation Request
Once you have reviewed the cancellation details, click on the “Submit” button to finalize your account cancellation request. Yelp may prompt you to re-enter your password for security purposes.
Step 8: Verify Cancellation
After submitting the cancellation request, Yelp will send a confirmation email to the address associated with your business account. Open the email and click on the verification link provided to confirm the cancellation.
Step 9: Remove Yelp Badges and Widgets
If you have placed Yelp badges or widgets on your website or other online platforms, remember to remove them after cancelling your account. This ensures that visitors don’t encounter broken links or non-functioning elements.
Step 10: Inform Customers and Redirect Reviews
Notify your customers and regular Yelp users that you have closed your business account. Encourage them to leave reviews on other platforms or provide alternative ways to share their feedback.
Step 11: Monitor Your Yelp Listing
Even after cancelling your Yelp business account, your business listing may still appear on the platform. Keep an eye on it to ensure accuracy and address any potential issues.
Step 12: Explore Alternative Review Platforms
If you no longer wish to use Yelp, consider exploring other review platforms that align better with your business goals and target audience. Research and choose platforms that best suit your needs.
Step 13: Maintain a Strong Online Presence
Closing your Yelp account doesn’t mean neglecting your online presence. Focus on strengthening your presence on other platforms, such as social media or industry-specific directories.
Step 14: Request Removal of Yelp Listing (Optional)
If you encounter any issues with your Yelp listing after cancellation, and you believe it should be removed completely, you can reach out to Yelp’s support team and request removal.
Step 15: Seek Professional Assistance (If Needed)
If you find the cancellation process confusing or encounter any difficulties, don’t hesitate to seek professional assistance. There are experts available who can guide you and ensure a smooth account closure.
Conclusion
Cancelling your Yelp business account is a straightforward process that involves a few simple steps. By following the instructions in this article, you can successfully close your account and explore alternative options that better suit your business needs. Remember to inform your customers, remove Yelp badges and widgets, and maintain a strong online presence to continue growing your business even without a Yelp account.